Brother atramentové a tonerové kazety, pásky a termálne štítky Udržiavajte vaše zariadenia v bezproblémovej prevádzke s originálnymi atramentovými a tonerovými kazetami, páskami a termálnymi štítkami, papierom najvyššej kvality a náhradnými dielmi. Vyhľadať spotrebný materiál
MPS (Správa tlačových služieb) Spravujte a optimalizujte svoju tlačovú flotilu pomocou leasingového programu pre tlač Zistiť viac
Connecting to a Computer (14) How do I connect the printer and my computer via Bluetooth? (Windows 10S) I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired. My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, oralthough the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer isconnected to a Windows computer via Bluetooth. Printing is not possible. (USB connection) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The latest printer driver was successfully installed, but the driver did not update correctly. This printer is not detected when establishing a Bluetooth connection. When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle ofprinting. When I try to connect the printer and Windows computer via Bluetooth, the printer is not found in the [Add a device] / [AddWireless Device] window. When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". Viac
Connecting to a Mobile Device (5) How do I connect the printer and my mobile device via Bluetooth®? I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later). I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth orconnected my device to the same wireless network. My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth when I turn the printer offand on again, or when the device moves out of range. This printer is not detected when establishing a Bluetooth connection.
Error Messages/LED Indications (10) Error messages do not appear when using the USB connection of my printer. Pages are partially printed, and the DATA indicator remains lit or is flashing. P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The DATA indicator has turned off even though data remains in the printer. The error message "Failed to acquire the current settings. The parameters will be set to their defaultsettings." appears. The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctlyconnected and turned on." appears. What do the indicator lights mean? What do the indicator lights mean? When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Viac
Operating System (10) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later). I cannot print LibreOffice documents in landscape orientation. (Linux) I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux) I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux) I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) The print area is reduced when I print using the print preview button in OpenOffice. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) Viac
Machine (8) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. How do I turn the printer off? I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth orconnected my device to the same wireless network. My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, oralthough the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer isconnected to a Windows computer via Bluetooth. Paper does not move through the printer even though the motor is running. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The paper is jammed in the printer. Where can I find my Brother printer's serial number?
P-touch Editor (Mac) (1) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
P-touch Editor (Windows) (14) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Viac
Printing (26) I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth orconnected my device to the same wireless network. My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, oralthough the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer isconnected to a Windows computer via Bluetooth. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Pages don't print. What should I do? Paper does not move through the printer even though the motor is running. Paper moves through the printer, but nothing appears on the paper. Printing is not possible. (USB connection) The paper is jammed in the printer. The paper moves through the printer, but nothing appears on the paper. The print quality is poor, and the image is too light or dark. The printed image is compressed or stretched. The printed image is out of alignment. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The side margins are incorrect. The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The top margin is incorrect. When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle ofprinting. When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". When printing from an application, the application's "Collate" setting does not work correctly. When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may beprinted. Viac
Software (13) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Information for Linux users My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, oralthough the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer isconnected to a Windows computer via Bluetooth. P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) The latest printer driver was successfully installed, but the driver did not update correctly. The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users) The side margins are incorrect. The top margin is incorrect. Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. When printing from an application, the application's "Collate" setting does not work correctly. Viac
Uninstallation (3) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
